Shift Supervisor: Lead Barista & Craft Coffee

Starbucks Corp.; Delafield (WI); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Tuition coverage

Job summary

Starbucks Corp. in Delafield, Wisconsin, is seeking a Shift Supervisor to lead a busy coffeehouse with craft and heart. You will mentor teammates, uphold quality beverages and food, and ensure a welcoming, safe store environment.

The role emphasizes teamwork, customer service, and operational excellence, with flexible hours and opportunities for growth through our development programs.

Qualifications

• Six (6) months of experience interacting with customers.
• At least six (6) months of experience delegating tasks to two or more employees.
• Prepare and coach the preparation of beverages and food to standard recipes.
• Available to work flexible hours including mornings, evenings, weekends, nights and holidays.
• Maintain regular attendance and punctuality.

Responsibilities

• Direct the work of team members during shifts.
• Ensure quality beverages and food to recipe standards.
• Delegate tasks and coordinate two or more employees.
• Create a welcoming, safe and clean store environment.
• Provide excellent customer service and resolve issues promptly.

Skills

Customer service

Staff leadership

Communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Corp. in Delafield, Wisconsin, is seeking a Shift Supervisor to lead a busy coffeehouse with craft and heart. You will mentor teammates, uphold quality beverages and food, and ensure a welcoming, safe store environment.

The role emphasizes teamwork, customer service, and operational excellence, with flexible hours and opportunities for growth through our development programs.