Shift Supervisor: Lead a Fast-Casual Team & Guest Experience

Naanza-LLC; Apple Valley (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Shared tips pool

Employee meals

Job summary

Pizza Karma in Minnesota is hiring a Shift Supervisor to lead daily operations, coach the team, and ensure exceptional guest experiences. This hands-on role blends leadership with our bold, flavor-forward menu.

You’ll oversee food prep, service standards, safety, and training for new staff. You’ll handle guest interactions with professionalism, resolve issues, and help maintain a welcoming, efficient workplace during busy shifts.

Qualifications

• At least 1 year of supervisory or leadership experience in a restaurant or hospitality setting.
• Strong communication and organizational skills.
• Ability to stay calm under pressure and solve problems.
• Flexibility to work evenings and weekends.

Responsibilities

• Lead and motivate team to deliver excellent customer service.
• Oversee daily operations including food prep and cleanliness.
• Assist in training and onboarding new team members.
• Handle guest interactions and resolve issues professionally.
• Support inventory management and maintain safety standards.
• Maintain a safe, efficient workplace during shifts.

Skills

Leadership

Customer service

Communication

Problem-solving

Organizational skills

Job description

Pizza Karma in Minnesota is hiring a Shift Supervisor to lead daily operations, coach the team, and ensure exceptional guest experiences. This hands-on role blends leadership with our bold, flavor-forward menu.

You’ll oversee food prep, service standards, safety, and training for new staff. You’ll handle guest interactions with professionalism, resolve issues, and help maintain a welcoming, efficient workplace during busy shifts.