shift supervisor

Naanza-LLC; Apple Valley (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Shared tips pool

Employee meals

Job summary

Pizza Karma in Minnesota is hiring a Shift Supervisor to lead daily operations, coach the team, and ensure exceptional guest experiences. This hands-on role blends leadership with our bold, flavor-forward menu.

You’ll oversee food prep, service standards, safety, and training for new staff. You’ll handle guest interactions with professionalism, resolve issues, and help maintain a welcoming, efficient workplace during busy shifts.

Qualifications

• At least 1 year of supervisory or leadership experience in a restaurant or hospitality setting.
• Strong communication and organizational skills.
• Ability to stay calm under pressure and solve problems.
• Flexibility to work evenings and weekends.

Responsibilities

• Lead and motivate team to deliver excellent customer service.
• Oversee daily operations including food prep and cleanliness.
• Assist in training and onboarding new team members.
• Handle guest interactions and resolve issues professionally.
• Support inventory management and maintain safety standards.
• Maintain a safe, efficient workplace during shifts.

Skills

Leadership

Customer service

Communication

Problem-solving

Organizational skills

Job description

Lead the Flavor Revolution as a Shift Supervisor at Pizza Karma!

Looking for a role where you can combine leadership skills with a passion for great food? At Pizza Karma, we’re redefining fast casual dining by blending the bold, vibrant flavors of India with the universal love of pizza. From our signature tandoor-fired pizzas to wraps, bowls, and wings, we’re all about clean-label ingredients and unforgettable dining experiences. Join our growing team and be part of a company that’s making waves across Minnesota with multiple restaurant locations and one of the Midwest’s busiest food truck catering operations.

What You’ll Do as a Shift Supervisor

As a Shift Supervisor, you’ll be the go-to person for ensuring smooth operations during your shift while creating a positive and welcoming environment for both our team and guests. Your responsibilities will include:

• Leading and motivating team members to deliver exceptional customer service.
• Overseeing daily operations, including food preparation, cleanliness, and adherence to company standards.
• Assisting in training and onboarding new team members.
• Handling guest interactions and resolving any issues with professionalism and care.li>
• Supporting inventory management and ensuring proper use of resources.
• Maintaining a safe and efficient workplace for everyone.

This is a hands-on role, perfect for someone who thrives in a fast-paced environment and enjoys working with a close-knit team.

What We’re Looking For

To shine in this role, you’ll need:

• At least 1 year of experience in a supervisory or leadership role, ideally in the restaurant or hospitality industry.
• Strong communication and organizational skills.
• A knack for problem-solving and the ability to stay calm under pressure.
• A passion for great food and a commitment to delivering outstanding guest experiences.
• Availability to work flexible shifts, including evenings and weekends.

Perks of Joining Pizza Karma

We believe in taking care of our team. As a valued member of Pizza Karma, you’ll enjoy:

• Access to a shared tips pool to reward your hard work.
• Employee meals to fuel your day with the delicious flavors of our menu.

Why Pizza Karma?

At Pizza Karma, we’re more than just a restaurant—we’re a community. We value innovation, teamwork, and a commitment to quality in everything we do. Whether it’s crafting the perfect tandoor-fired pizza or catering a memorable event, we bring passion and creativity to the table. If you’re looking for a workplace where your contributions are valued and your career can grow, Pizza Karma is the place for you.