Shift Supervisor - Host Stand (Heirloom Restaurant)/Seasonal Employment

Chautauqua Institution; New York (NY); On-site; Full time

Job summary

Join a vibrant community at a renowned institution as a Shift Supervisor at the Heirloom Restaurant. This seasonal role offers the opportunity to lead a team in a fine dining environment, ensuring exceptional guest experiences while managing operations at the Host Stand. With flexible schedules and the chance to work in a picturesque lakeside setting, this position is perfect for those passionate about hospitality and customer service. Engage with a diverse community and contribute to a unique cultural experience during the summer season, while also enjoying perks like free access to various programs. If you're ready to make a difference, this is the role for you!

Benefits

Traditional Chautauqua gate pass

Flexible schedules

Access to cultural programs

Qualifications

• Experience in customer service and team leadership is essential.
• Knowledge of fine dining standards and training skills preferred.

Responsibilities

• Oversee staff and monitor operations at the Host Stand.
• Interact with guests to ensure satisfaction and maintain dining standards.
• Conduct training for seasonal staff and perform other duties as assigned.

Skills

Customer Service

Team Leadership

Fine Dining Standards

Training Skills

Education

High School Diploma

Experience in Hospitality

Job description

Shift Supervisor - Host Stand (Heirloom Restaurant)/Seasonal Employment

Job Category: Restaurant

Requisition Number: SHIFT004025

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• Posted: January 9, 2025
• Full-Time
• On-site
• Rate: $18 USD per hour

Location

New York State - Hotel 3
The Athenaeum Hotel
3 S Lake Dr
Chautauqua, NY 14722, USA

The Heirloom Restaurant is our flagship restaurant, featuring formal dining and lakeside comfort in the dining room of the historic Athenaeum Hotel. The culinary experience is managed by Executive Chef Carrie Gifford. During the nine-week summer season, the Heirloom Restaurant is open every day, serving breakfast, lunch, and dinner. During the pre-season (May) and post-season (September), the restaurant is open Thursday to Sunday for lunch and dinner.

Compensation

Compensation for this position starts at $18/Hour and, with demonstrated experience and qualifications, candidates may earn up to $21/Hour.

Responsibilities

• Oversee staff and monitor operations at Host Stand.
• Interact with guests and ensure satisfaction is above and beyond.
• Maintain standards of a fine dining establishment in a fast-paced setting.
• Work alongside food service staff to ensure a quality guest experience.
• Conduct training for seasonal staff.
• All other duties as assigned.

Schedule

Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement.

Typically work an eight-hour shift with a start time that varies between 5am to 5pm.

Living Arrangements

Chautauqua Institution may provide limited housing options on our grounds or assist you with locating nearby housing arrangements for select opportunities based on business needs. Housing is not an option for many positions and may be at a cost to you. Candidates should assume there are no employer-provided or employer-assisted housing options available for this position unless otherwise stated.

About Chautauqua Institution

Chautauqua Institution is a not-for-profit global convener of dialogue on significant issues through engagement across four pillars: arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities.

Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.

Our Commitment to IDEA

Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan. We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices.