Shift Supervisor: Healthcare Team Lead (Full-Time)

Crothall Healthcare; Lexington (KY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Pet Insurance

Job summary

Crothall Healthcare, a Compass Healthcare company, is hiring a full-time Shift Supervisor at UK Good Samaritan Hospital in Lexington, KY. This 2nd-shift role requires immediate availability and online applications are accepted only.

You will direct associates, create schedules, evaluate performance, and ensure quality, productivity, and safety. The position emphasizes customer service experience and clear English communication, with opportunities to grow within a caring, service‑oriented team.

Qualifications

• Prior customer service experience is required.
• Must possess English-speaking skills.

Responsibilities

• Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.
• Provide training and create work schedules.
• Evaluate the performance of workers, reward high performers and discipline underperformers.
• Prepare production or sales reports for management and ensure unit meets quality, productivity and safety expectations.
• Act as the contact person for employees with complaints or requests for time off.
• Mentor and develop employees and encourage advancement within the organization.

Skills

Customer service

Job description

Crothall Healthcare, a Compass Healthcare company, is hiring a full-time Shift Supervisor at UK Good Samaritan Hospital in Lexington, KY. This 2nd-shift role requires immediate availability and online applications are accepted only.

You will direct associates, create schedules, evaluate performance, and ensure quality, productivity, and safety. The position emphasizes customer service experience and clear English communication, with opportunities to grow within a caring, service‑oriented team.