Shift Supervisor - Guest Experience & Team Leader

Bob Evans Restaurants; Sunbury (OH); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Competitive Compensation

Health and Welfare Benefits

401(k) with Company Match

Flexible Scheduling

Opportunity for development and career growth

Job summary

A national restaurant chain is seeking a Supervisor to lead team members and ensure outstanding customer service. The role requires strong leadership abilities and prior experience in the restaurant industry, along with excellent communication skills. Responsibilities include supervising shifts, handling guest complaints, and maintaining operational standards. Competitive compensation and benefits, including 401(k) matching, flexible scheduling, and career growth opportunities are offered.

Qualifications

• Excellent communication skills required.
• Prior experience in a leadership role is mandatory.
• 1-2 years in restaurant, ideally in fast-food or casual dining.

Responsibilities

• Supervise team members during shifts and ensure standards.
• Handle guest complaints to ensure satisfaction.
• Open and close the restaurant according to policies.

Skills

Excellent communication skills

Strong interpersonal skills

Conflict resolution abilities

Strong planning and organization skills

Exceptional team building capability

Basic business math and accounting skills

Education

High School diploma or equivalent

Prior experience in a leadership role

1-2 years experience in fast-food or casual dining

Job description

A national restaurant chain is seeking a Supervisor to lead team members and ensure outstanding customer service. The role requires strong leadership abilities and prior experience in the restaurant industry, along with excellent communication skills. Responsibilities include supervising shifts, handling guest complaints, and maintaining operational standards. Competitive compensation and benefits, including 401(k) matching, flexible scheduling, and career growth opportunities are offered.