Shift Supervisor (Full-Time) - Residential Behavioral Health

Wedgwood Christian Services

Grand Rapids (MI)

On-site

USD 29,000 - 32,000

Full time

2 days ago

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Benefits offered by this job

403(b) with employer match

Medical, dental, and vision coverage

PSLF eligible employer

On-site gym and wellness center

Tuition discounts

Job summary

Wedgwood Christian Services is seeking a Shift Supervisor for VanderArk B Program, a residential treatment team serving girls ages 12–17 with developmental needs. You will lead staff, supervise daily operations, and ensure high-quality care in a trauma-informed setting.

You’ll schedule shifts (1st/2nd) and coordinate programming, documentation, and health needs while supporting safety and therapeutic goals. Eligible candidates bring leadership and compassion to youth-focused care.

Qualifications

At least 20 years of age and able to pass background checks.
HS diploma or GED required; driver’s license required; ability to lift 50 lbs.
Ability to work in residential settings and follow trauma-informed practices.

Responsibilities

Provide direction to direct care staff during assigned shifts.
Coordinate staff assignments to ensure coverage and supportive treatment.
Ensure documentation, medication administration, and programming on shift.
Coach staff to implement individualized treatment plans and trauma-informed care.
Offer real-time coaching, mentorship, and staff development.
Assist with onboarding and training of new staff.
Create a safe, therapeutic environment grounded in Sanctuary Model principles.
Build mentoring relationships with youth and support life skills development.
Utilize de-escalation and crisis intervention techniques as needed.
Transport residents to appointments and coordinate health needs.

Skills

Leadership

Trauma-informed care

Crisis intervention

Staff coaching

Education

High school diploma or GED

Social Work

Psychology

Counseling

Human Services

Criminal Justice (youth focus)

Behavioral Health

Job description

VanderArk B Program | Boys Ages 12-17 | Specialized program for girls with developmental disabilities

Since 1960, Wedgwood Christian Services has been dedicated to boldly taking on the toughest mental health and behavioral health problems in West Michigan. We serve children, teens, families, and adults through residential care, counseling services, and community programs.

Why Wedgwood?

Lead a Trauma-Informed Residential Treatment Team

We are seeking a Shift Supervisor to provide direct care within our residential behavioral health program serving adolescent girls (ages 12–17). Many of the girls in our VanderArk A Program have never experienced consistent safety or stability. As a Shift Supervisor, you will show up daily as a stable, caring adult — helping youth build resilience, practice emotional regulation, and envision a future beyond trauma. As a Shift Supervisor, you will serve as both a mentor to youth and a leader to staff—ensuring consistency in care, guiding daily operations, and supporting a therapeutic environment grounded in trauma-informed practices. You will play a critical role in maintaining structure, coaching staff, and ensuring high-quality care on every shift.

If you are passionate about behavioral health, trauma-informed residential care, human trafficking, youth advocacy, and therapeutic mentorship, we invite you to apply.

Schedule

4 weekdays (primarily 2nd shift) and every other weekend (Saturday & Sunday, rotating 1nd/2nd shift)
1st shift: 7am–3pm
2nd shift: 3pm–11pm

Compensation

$21-$23/hour
Comprehensive benefits package
Generous PTO package
Time-and-a-half pay for hours worked on holidays
Employer-paid training and re-certification

What You’ll Do

Provide direction to direct care staff during assigned shifts
Coordinate staff assignments to ensure appropriate coverage and effective treatment support
Ensure completion of all shift responsibilities, including documentation, medication administration, and scheduled programming
Support and guide staff in implementing individualized treatment plans
Provide real-time coaching, feedback, and mentorship to promote staff development and team cohesion
Assist with onboarding and training of new staff as assigned
Create and maintain a safe, therapeutic environment grounded in the Sanctuary Model® (safety, emotional intelligence, open communication, and social learning)
Build consistent, mentoring relationships with youth using trauma-informed and relationship-based approaches
Utilize verbal de-escalation and crisis intervention techniques to support behavioral regulation
Model and teach healthy communication, problem-solving, and daily living skills
Support youth in developing life skills, self-worth, and positive identity formation
Engage in structured recreational and skill-building activities
Administer medications as assigned and support physical wellness routines
Support residents’ health needs, including first aid response and coordination of medical care
Transport residents to appointments, school, work, or community activities as needed
Document and maintain accurate records in alignment with behavioral health standards
Ensure adherence to all agency policies, procedures, and licensing requirements

Background & Qualifications

At least 20 years of age
High school diploma or GED
Valid driver’s license
Ability to lift 50 lbs. and safely perform physical interventions when necessary
Ability to bend, twist, and support movement in a residential setting
Alignment with Wedgwood’s Statement of Faith, vision, and values

Preferred Education