SHIFT SUPERVISOR (FULL TIME)

Chartwells Higher Education Dining Services; Worcester (MA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Opportunities for Training and Development

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

Chartwells Higher Education Dining Services in Worcester, MA is looking for a full-time Shift Supervisor. This role requires overseeing the activities of associates, ensuring adherence to policies, and conducting training. Responsibilities include evaluating performance, preparing reports, and being the point of contact for staff requests. Offers a pay rate of $23.40 per hour along with benefits such as medical, dental, retirement plans, and employee assistance programs. A commitment to diversity and a drug-free workplace is emphasized.

Qualifications

• Prior basic cooking experience and computer skills are required.

Responsibilities

• Direct associates during shifts and ensure job expectations are met.
• Provide training and create work schedules.
• Evaluate worker performance and manage employee discipline.
• Prepare reports for management on quality and productivity.
• Act as a contact for employee complaints and requests.
• Mentor employees and encourage professional growth.

Skills

Basic cooking experience

Computer skills

Job description

Location: 486 Chandler Street, Worcester, MA 01602 – Worcester State College.

Schedule: Full-time; Monday through Friday, 2:30 pm to 10:30 pm.

Pay Rate: $23.40 per hour.

Qualification: Prior basic cooking experience and computer skills are required.

Job Summary

Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Essential Duties and Responsibilities

• Responsible for providing training and creating work schedules.
• Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
• Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
• Acts as the contact person for employees with complaints or requests for time off.
• May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
• Perform other duties as assigned.

The Benefits

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Chartwells Higher Ed maintains a drug‑free workplace.