Shift Supervisor (Full-Time)

AutoZone; Stillwater (OK); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the automotive sector is seeking a Full-Time Shift Supervisor to assist in managing store operations and ensuring excellent customer service. The role involves supervising staff, maintaining safety standards, and driving sales. Ideal candidates will have strong communication skills and a commitment to customer satisfaction. Benefits include competitive pay, insurance options, and opportunities for career growth.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance options

Health Savings and Flexible Spending Accounts

401(k) with company match

Career growth opportunities and tuition reimbursement

Qualifications

• High level of integrity and excellent communication skills.
• Ability to drive customer service and decision-making.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Ensure compliance with company policies and loss prevention procedures.
• Address customer concerns and resolve them effectively.

Skills

Communication

Decision-Making

Customer Service

Education

High School diploma or equivalent

ASE Certified

Job description

Join to apply for the Shift Supervisor (Full-Time) role at AutoZone

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives, ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and maintaining compliance with company procedures according to AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

1. Assist Store Manager with supervising, training, and developing store personnel.
2. Assume responsibility for store operation and the commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts.
3. Assist with managing the Commercial and Hub Departments (if applicable) to ensure commercial accounts and stores are serviced and deliveries are made as promised.
4. Delegate and ensure store merchandising tasks are completed timely.
5. Operate cash registers and follow established cash handling duties, including deposits, petty cash, and lane accountability.
6. Ensure all company policies and loss prevention procedures are followed.
7. Utilize ZNET to help customers locate merchandise or find suitable alternatives.
8. Maintain a safe working environment, ensuring AutoZoners implement safety practices including PPE.
9. Monitor cash flow, inventory, and security control.
10. Maintain sales productivity, store appearance, and merchandising standards.
11. Conduct and review all opening and closing procedures.
12. Manage emergency situations and conduct proper emergency procedures.
13. Follow proper accident procedures.
14. Provide feedback regarding AutoZoner performance to the store manager.
15. Assist with monitoring and managing activities related to Risk & Safety Management to maintain a safe work environment.
16. Address customer concerns and resolve them, aiming to turn complaints into compliments.
17. Process returns and manage inventory effectively.
18. Communicate AutoZoner issues and concerns to the Store Manager in a timely and confidential manner.
19. Motivate AutoZoners to provide WOW! Customer Service, enhance productivity, and market products to increase sales and profits.

Position Requirements

1. High School diploma or equivalent.
2. ASE Certified (preferred).
3. Demonstrates high level of integrity.
4. Excellent communication and decision-making skills.
5. Ability to drive customer service.

Benefits At AutoZone

AutoZone offers thoughtful benefits programs to support the physical, mental, and financial wellbeing of its employees, including:

• Competitive pay and paid time off
• Company culture
• Medical, dental, vision, life, and disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• AutoZone discounts and perks
• 401(k) with company match and Stock Purchase Plan
• AutoZoners Living Well Program
• Career growth opportunities and tuition reimbursement

Eligibility and benefits may vary by location. Learn more at careers.autozone.com.

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For detailed instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement: An applicant’s criminal record is not an automatic disqualification. All applications are considered individually, considering factors such as relevance to the position, nature and timing of offenses, and other relevant information, in accordance with applicable laws.

For more information, see the Philadelphia Fair Chance Poster.

We continuously accept applications for this position. Our hiring managers review submissions regularly and will contact you if deemed a good fit.