Shift Supervisor (Full-Time)

AutoZone; Orland (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the automotive sector is seeking a Full-Time Shift Supervisor to assist in managing store operations, training staff, and ensuring customer satisfaction. This role involves overseeing daily operations, managing inventory, and providing exceptional customer service. The ideal candidate will have a strong background in retail management and excellent communication skills. Join a company that values its employees and offers comprehensive benefits and career growth opportunities.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance options

401(k) with company match and stock purchase plan

Career growth opportunities and tuition reimbursement

Qualifications

• High integrity and excellent communication skills.
• Ability to drive customer service.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Ensure all company policies and loss prevention procedures are followed.
• Address customer concerns and resolve them.

Skills

Communication

Decision-Making

Customer Service

Education

High School diploma or equivalent

ASE Certified

Job description

Join to apply for the Shift Supervisor (Full-Time) role at AutoZone

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

1. Assist Store Manager with supervising, training, and developing store personnel.
2. Assume responsibility for store operation and commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts.
3. Assist with management of the Commercial and Hub Departments, ensuring commercial accounts and store deliveries are serviced as promised.
4. Delegate and ensure store merchandising tasks are completed timely.
5. Operate cash registers and follow cash handling duties, including deposits, petty cash, and lane accountability.
6. Ensure all company policies and loss prevention procedures are followed.
7. Utilize ZNET to help customers locate merchandise or find suitable alternatives.
8. Maintain a safe working environment, including implementing PPE practices.
9. Monitor cash flow, inventory, and security control.
10. Maintain sales productivity, store appearance, and merchandising standards.
11. Conduct and review all opening and closing procedures.
12. Manage emergency situations and conduct proper emergency procedures.
13. Follow proper accident procedures.
14. Provide feedback on AutoZoner performance to the store manager.
15. Monitor and manage activities related to Risk & Safety Management to maintain a safe work environment.
16. Address customer concerns and resolve them to turn complaints into compliments.
17. Process returns and manage inventory effectively.
18. Communicate AutoZoner issues and concerns to the Store Manager promptly and confidentially.
19. Motivate AutoZoners to provide WOW! Customer Service, enhance productivity, and market products to increase sales and profits.

Position Requirements

1. High School diploma or equivalent.
2. ASE Certified preferred.
3. Demonstrates high integrity.
4. Excellent communication and decision-making skills.
5. Ability to drive customer service.

Benefits At AutoZone

AutoZone offers comprehensive benefits to support the physical, mental, and financial wellbeing of its employees, including:

• Competitive pay and paid time off
• Unrivaled company culture
• Medical, dental, vision, life, and disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Exclusive discounts, including AutoZone in-store discount
• 401(k) with company match and stock purchase plan
• AutoZoners Living Well Program for health
• Career growth opportunities and tuition reimbursement

Eligibility and benefits may vary by location and eligibility requirements apply. Learn more at careers.autozone.com.

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For detailed application instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement: AutoZone considers applicants' criminal records on a case-by-case basis, in compliance with applicable laws, and evaluates factors such as the nature and time of the offense, and its relevance to the position.

For more information, see the Philadelphia Fair Chance Poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf

We accept applications continuously; our hiring team reviews submissions regularly and will contact suitable candidates.

Compensation Range (USD): MIN $16.50 - MID $17.24 - MAX $17.98