SHIFT SUPERVISOR (FULL TIME)

Compass One Healthcare; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Compass One Healthcare recherche un Shift Supervisor pour son centre d'appels dans la région de Houston. Le candidat idéal dirigera les activités d'une équipe, gérera les plannings et veillera à la qualité des services. Ce poste est à temps plein avec des quarts de 12 heures et des opportunités de formation continue.

Benefits

Retirement Plan

Medical, Dental, and Vision Insurance

Flexible Spending Accounts (FSAs)

Employee Assistance Program

Discount Marketplace

Qualifications

• Expérience antérieure en supervision dans un centre d'appels de santé de préférence.
• Capacité à manager une équipe et à évaluer les performances.
• Compétences en communication et gestion des conflits.

Responsibilities

• Diriger les activités et superviser les employés durant un quart de travail.
• Évaluer les performances et gérer les plaintes des employés.
• Préparer des rapports de production pour la direction.

Skills

Supervisory skills

Communication

Team management

Education

High school diploma or equivalent

Job description

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• We are hiring immediately for a full time SHIFT SUPERVISOR position.
• Location: Memorial Hermann Centralized Call Center - 7500 Beechnut Street, Houston, TX 77074. Note: online applications accepted only.
• Schedule: Full time schedule. 12-hour shifts. Hours and days may vary, including rotating weekends and holidays. More details upon interview.
• Requirement: Previous healthcare call center supervisory experience preferred.
• Pay Range: $18.00 per hour to $21.00 per hour.
  
  

Morrison Healthcare

• We are hiring immediately for a full time SHIFT SUPERVISOR position.
• Location: Memorial Hermann Centralized Call Center - 7500 Beechnut Street, Houston, TX 77074. Note: online applications accepted only.
• Schedule: Full time schedule. 12-hour shifts. Hours and days may vary, including rotating weekends and holidays. More details upon interview.
• Requirement: Previous healthcare call center supervisory experience preferred.
• Pay Range: $18.00 per hour to $21.00 per hour.
  
  

Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Food!

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 806 hospitals and healthcare systems. Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation's largest health systems for more than 65 years and leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Morrison has been recognized as one of Modern Healthcare's Best Places to Work in 2020 for the 8th time and was named a Top 125 Training Organization by Training Magazine in 2020 for the 9th time. Glassdoor also named Morrison a 2018 Best Places to Work and CEO Tim Pierce a 2019 Most Admired CEO. Morrison is a Compass One Healthcare operating division within Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 21,000 professional food service team members.

Job Summary

Summary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Essential Duties and Responsibilities:

• Responsible for providing training and creating work schedules.
• Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
• Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
• Acts as the contact person for employees with complaints or requests for time off.
• May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
• Perform other duties as assigned.
  
  

Benefits For Our Team Members

• Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
  
  

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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