SHIFT SUPERVISOR (FULL TIME)

Chartwells Higher Education Dining Services; Houghton (MI); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Training and Development

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits (Critical Illness,

Voluntary Benefits, including Critical

Hospital Indemnity Insurance

Legal Services

Auto and Home Program

Job summary

Chartwells Higher Education Dining Services in Houghton, MI is hiring for a full-time Shift Supervisor to oversee associates during a shift and ensure policy and quality standards are met. The role demands customer service and supervisory experience with a focus on safety and profitability.

You will train staff, prepare shift schedules, evaluate performance, and report on production and sales metrics. Competitive wages and benefits accompany this position.

Qualifications

• Customer service and supervisory experience required.
• Ability to train staff and create work schedules.
• Proven track record of maintaining quality and safety standards.

Responsibilities

• Direct associates during a shift and ensure tasks are completed.
• Provide training and create work schedules for the team.
• Evaluate performance, reward high performers, and address underperformance.
• Prepare production or sales reports for management.
• Act as the main contact for employee requests or time-off.
• Mentor staff and support career advancement within the team.

Skills

Customer service

Supervisory experience

Job description

Job Details

• We are hiring immediately for full time SHIFT SUPERVISOR positions.
• Address: 1400 Townsend Drive Houghton, MI 49931 Note: online applications accepted only.
• Schedule: Full time schedule; days and hours may vary. More details upon interview!
• Requirement: Customer service and supervisory experience required.
• Fixed Pay Rate: $20.00 per hour

Job Summary

Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Essential Duties and Responsibilities

• Responsible for providing training and creating work schedules.
• Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
• Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
• Acts as the contact person for employees with complaints or requests for time off.
• May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
• Perform other duties as assigned.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact. Apply today!