Shift Supervisor - Full Time

FALL CREEK FARM & NURSERY; Haines City (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits

Job summary

Trulieve is seeking a Shift Supervisor to support daily store operations in a fast-paced retail environment. You will assist the General Manager in leading staff, maintaining brand standards, ensuring regulatory compliance, and delivering exceptional patient experiences.

The role requires strong communication, cash handling experience, and flexibility to work evenings and weekends. Comprehensive benefits and paid time off are available based on experience.

Qualifications

• High School Diploma required.
• Prior management experience is a plus, preferably in retail or customer service.
• Must have prior cash handling experience.
• Strong interpersonal skills and professionalism when communicating with all levels of staff.
• Able to communicate in conversational English and operate basic office equipment.

Responsibilities

• Assist General Manager/Assistant General Manager in leadership and supervision of store staff.
• Maintain brand standards and visual merchandising.
• Ensure regulatory compliance with state regulations.
• Coach and develop team to meet service standards and objectives.
• Monitor store inventory and resolve patient issues and escalations.
• Maintain confidentiality and comply with company policies.
• Perform other tasks as assigned by management.

Skills

Cash handling

Interpersonal skills

Conversational English

Customer service

Communication

Education

High School Diploma

Job description

Career Opportunities: Shift Supervisor - Full Time (21293)

Requisition ID21293-Posted09/21/2026-Retail Dispensaries-Retail Dispensaries-FL-R-Haines City-Retail-Lead/Senior- Job Location (Country/Region) (1) - Job Location (region) (1) -0 - 30%

Join Trulieve – Where Passion Meets Purpose

If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized onTIME's America's Best Companies 2026 List, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction.

If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way.To learn more about Trulieve and our mission, please visit www.trulieve.com

Requisition ID: 21293

Remote Work Available: No

JobTitle: Shift Supervisor - Full Time

Department: Retail

ReportsTo: General Manager

FLSAStatus: Regular Non-Exempt

ROLESUMMARY

The Shift Supervisor will be responsible for assisting the General Manager/Assistant General Manager in leadership and supervision of store personnel, achieving key performance metrics and ensuring the efficient daily operation of the store. This role is responsible for ensuring regulatory compliance while delivering exceptional customer experience.

KEYDUTIES AND RESPONSIBILITIES

Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff

and retail processes

Maintain brand standards in visual merchandising

Ensure consistent regulatory compliance with all state specific regulations

Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees

Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives

Monitor and maintain store inventory

Responsible for handling and resolving patient issues and escalations

Maintain professional working relationships with business partners

Maintain strict confidentiality and compliance

Perform other tasks that have been assigned by management

SKILLSANDQUALIFICATIONS

High School Diploma required

Prior management experience, preferably in retail and/or customer service area is a plus

Must have prior cash handling experience

Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion

Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices

Ability to interact with customers and team members respectfully and politely

ADDITIONAL MINIMUMQUALIFICATIONS

Must possess a valid driver’s license and pass an MVR background check (delivery locations only)

Must be able to pass a level 1 and level 2 background check

Must be at least 21 years of age

Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies

Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitude

PHYSICALREQUIREMENTS

While performing the duties of this job, the employee is:

Constantly required to move/traverse throughout entire facility, including tight spaces

Accurately communicate and exchange sensitive information and ideas with others, including members of the public; observe/inspect details at varying ranges; operate computing devices

Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50 lbs.; ascend/descend stool/ladder/steps; position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl)

Must have visual and auditory acuity with or without job aids to perform all functions of the position

Occasionally required to remain in a seated position

WORKSCHEDULE:

Up to 40 hours weekly with flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.

Equal Opportunity Employer - Trulieve Supports a Drug-Free Workplace

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.