Shift Supervisor (Full-Time)

Autozone; Fayetteville (AR); On-site; USD 35,000 - 45,000; Full time

Job summary

AutoZone, a leader in automotive parts retail, seeks a Full-Time Shift Supervisor to assist the Store Manager in operations. This role involves supervising staff, ensuring customer satisfaction, and managing store operations, all while fostering a strong team environment. The Shift Supervisor is crucial in maintaining a positive shopping experience and exceeding customer expectations while promoting a culture of career growth.

Benefits

Competitive pay and paid time off

Medical, dental, and vision insurance options

401(k) with Company match

Exclusive Discounts and Perks

Opportunities for career growth and tuition reimbursement

Qualifications

• Demonstrates high level of integrity and excellent communication skills.
• Ability to drive customer service and make effective decisions.

Responsibilities

• Assists Store Manager with supervising, training, and developing store personnel.
• Ensures all company policies and loss prevention procedures are followed.
• Addresses customer concerns and resolves them to enhance service.

Skills

Customer Service

Integrity

Communication

Decision Making

Education

High School diploma or equivalent

ASE Certified preferred

Job description

AutoZone is committed to being an equal opportunity employer. We offer opportunities to all job seekers including those individuals with disabilities. If you require a reasonable accommodation to search for a job opening or to apply for a position with AutoZone, please contact us by sending an email to: [e-mail]

This email box is monitored by Human Resources and is designed to assist job seekers requiring reasonable accommodation in the job search or application process due to a disability. We appreciate your patience as a response may take up to four business days.

Please include the following information in your email:

• • The specific accommodation requested to complete the search or application process
• • The job title and location for which you are searching or would like to apply

Please be aware that any emails sent for requests not related to a disability (such as application status, etc.) will not receive a response.

Thank you,

AutoZone is committed to being an equal opportunity employer. We offer opportunities to all job seekers including those individuals with disabilities. If you require a reasonable accommodation to search for a job opening or to apply for a position with AutoZone, please contact us by sending an email to: [e-mail]

This email box is monitored by Human Resources and is designed to assist job seekers requiring reasonable accommodation in the job search or application process due to a disability. We appreciate your patience as a response may take up to four business days.

Please include the following information in your email:

• • The specific accommodation requested to complete the search or application process
• • The job title and location for which you are searching or would like to apply

Please be aware that any emails sent for requests not related to a disability (such as application status, etc.) will not receive a response.

Thank you,

AutoZone Human Resources Customer Satisfaction

At AutoZone, we have put customers first since 1979, when our first store was opened in Forrest City, Arkansas. As the leading retailer and a leading distributor of automotive replacement parts and accessories with stores in the U.S., Puerto Rico, Mexico and Brazil; AutoZone has been committed to providing the best parts, prices and customer service in the automotive aftermarket industry. We have a rich culture and history of going the Extra Mile for our customers and our community. At AutoZone you’re not just doing a job; you’re playing a crucial role in creating a better experience for our customers, while creating opportunities to DRIVE YOUR CAREER almost anywhere! We are looking for talented people who are customer focused, enjoy helping others and have the DRIVE to excel in a fast paced environment!

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone’s expectation. Shift Supervisors exceeds customer’s expectation by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

• Assists Store Manager with supervising, training and developing store personnel
• Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager’s absence, on assigned shifts
• Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised
• Delegates and ensures store merchandising tasks are completed in a timely manner
• Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
• Ensures all company policies, and loss prevention procedures are followed
• Utilizes ZNET to help customers locate merchandise or find suitable alternatives
• Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
• Monitors cash flow, inventory and security control
• Maintains sales productivity, store appearance and merchandising standards
• Conducts and reviews all opening and closing procedures
• Manages emergency situations and conduct proper emergency procedures
• Provides feedback regarding AutoZoner performance to the store manager
• Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
• Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
• Processes returns and effectively manages inventory
• Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner
• Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits
  

Position Requirements

• High School diploma or equivalent
• ASE Certified preferred
• Demonstrates high level of integrity
• Excellent communication and decision making skills
• Ability to drive customer service

Benefits at AutoZone

AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing.

Some of these benefits include:

• Competitive pay and paid time off
• Unrivaled company culture
• Medical, dental, vision, life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Exclusive Discounts and Perks, including AutoZone In-store discount
• 401(k) with Company match and Stock Purchase Plan
• AutoZoners Living Well Program for mental and physical health
• Opportunities for career growth and tuition reimbursement

Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer atcareers.autozone.com

Fair Chance Statement: An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act.

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.

Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.

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