Shift Supervisor (Full-Time)

AutoZone; Falmouth (KY); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the automotive retail sector is seeking a Full-Time Shift Supervisor to assist in managing store operations, training staff, and ensuring a high level of customer service. This role includes responsibilities for sales, inventory management, and compliance with company policies. The ideal candidate will have a strong commitment to integrity and customer satisfaction, contributing to a positive shopping experience.

Benefits

Competitive pay and paid time off

Medical, dental, vision, life, and disability insurance options

401(k) plan with company match

Opportunities for career growth and tuition reimbursement

Qualifications

• Demonstrates high integrity.
• Ability to drive customer service.

Responsibilities

• Assist Store Manager with supervising and training store personnel.
• Ensure all company policies and loss prevention procedures are followed.
• Address customer concerns and resolve them to turn complaints into compliments.

Skills

Communication

Decision-Making

Customer Service

Education

High School diploma or equivalent

ASE Certified

Job description

Join to apply for the Shift Supervisor (Full-Time) role at AutoZone.

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives, ensuring maximum productivity, training high-performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with AutoZone’s expectations. Shift Supervisors exceed customer expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

1. Assist Store Manager with supervising, training, and developing store personnel.
2. Assume responsibility for store operation and the commercial department in the absence of the Commercial Sales Manager and Store Manager, on assigned shifts.
3. Assist with management of the Commercial and Hub Departments to ensure commercial accounts and stores are serviced and deliveries are made as promised.
4. Delegate and ensure store merchandising tasks are completed in a timely manner.
5. Operate cash registers and follow established cash handling duties, including deposits, petty cash, and lane accountability.
6. Ensure all company policies and loss prevention procedures are followed.
7. Utilize ZNET to help customers locate merchandise or find suitable alternatives.
8. Maintain a safe working environment, including implementing PPE practices.
9. Monitor cash flow, inventory, and security control.
10. Maintain sales productivity, store appearance, and merchandising standards.
11. Conduct and review all opening and closing procedures.
12. Manage emergency situations and conduct proper emergency procedures.
13. Follow proper accident procedures.
14. Provide feedback regarding AutoZoner performance to the store manager.
15. Assist with monitoring and managing activities related to Risk & Safety Management.
16. Address customer concerns and resolve them to turn complaints into compliments.
17. Process returns and manage inventory effectively.
18. Communicate AutoZoner issues and concerns to the Store Manager promptly and confidentially.
19. Motivate AutoZoners to provide WOW! Customer Service, enhance productivity, and market products to increase sales and profits.

Position Requirements

• High School diploma or equivalent.
• ASE Certified preferred.
• Demonstrates high integrity.
• Excellent communication and decision-making skills.
• Ability to drive customer service.

Benefits at AutoZone

AutoZone offers comprehensive benefits to support the physical, mental, and financial wellbeing of its employees, including:

• Competitive pay and paid time off.
• Company culture focused on growth and support.
• Medical, dental, vision, life, and disability insurance options.
• Health Savings and Flexible Spending Accounts with wellness rewards.
• AutoZone discounts and perks.
• 401(k) plan with company match and stock purchase options.
• AutoZoners Living Well Program.
• Opportunities for career growth and tuition reimbursement.

Learn more and apply at careers.autozone.com. An online application is required. For detailed application instructions, visit careers.autozone.com/candidateresources.

Fair Chance Statement: AutoZone considers applicants' criminal records on a case-by-case basis, respecting relevant laws and ordinances, including the San Francisco Fair Chance Ordinance and others.

We accept applications continuously; our hiring managers review submissions regularly and will contact suitable candidates.