Shift Supervisor (Full-Time)

AutoZone; City of Rochester (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the automotive retail industry is seeking a Shift Supervisor to assist in managing store operations and personnel. The role involves ensuring excellent customer service, supervising staff, and maintaining store standards. Ideal candidates will have strong communication skills and a high school diploma. Join a dynamic team and enjoy comprehensive benefits including competitive pay and career growth opportunities.

Benefits

Health Insurance

401(k)

Career Growth Opportunities

Qualifications

• High integrity and excellent communication skills.
• Ability to drive customer service.

Responsibilities

• Assist in supervising, training, and developing store personnel.
• Manage store operations during shifts.
• Ensure compliance with company policies.

Skills

Communication

Decision-Making

Customer Service

Education

High School diploma

ASE Certification

Job description

Join to apply for the Shift Supervisor (Full-Time) role at AutoZone

Position Responsibilities

1. Assist Store Manager in supervising, training, and developing store personnel.
2. Take responsibility for store operations and the commercial department during shifts in the absence of the Commercial Sales Manager and Store Manager.
3. Manage the Commercial and Hub Departments to ensure timely service of commercial accounts and deliveries.
4. Delegate and oversee store merchandising tasks.
5. Operate cash registers and handle cash duties, including deposits and petty cash.
6. Ensure compliance with company policies and loss prevention procedures.
7. Help customers locate merchandise using ZNET and find suitable alternatives.
8. Maintain a safe working environment, including PPE practices.
9. Monitor cash flow, inventory, and security.
10. Maintain sales productivity, store appearance, and merchandising standards.
11. Conduct opening and closing procedures.
12. Manage emergency situations and conduct proper emergency procedures.
13. Follow accident procedures and provide feedback on employee performance.
14. Assist in managing Risk & Safety activities to ensure a safe workplace.
15. Address and resolve customer concerns to turn complaints into compliments.
16. Manage returns and inventory effectively.
17. Communicate issues and concerns to the Store Manager.
18. Motivate employees to deliver excellent customer service and increase sales.

Position Requirements

1. High School diploma or equivalent.
2. ASE Certification preferred.
3. High integrity and excellent communication and decision-making skills.
4. Ability to drive customer service.

Benefits at AutoZone

AutoZone offers comprehensive benefits including competitive pay, health insurance, 401(k), career growth opportunities, and more. Benefits may vary by location.

Application Process

Apply online at careers.autozone.com. Follow the provided steps to complete your application.

Additional Information

AutoZone considers criminal records on a case-by-case basis and complies with all applicable fair chance laws.