SHIFT SUPERVISOR (FULL TIME)

TouchPoint Support Services; Birmingham (AL); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental insurance

Safety shoes

Compass purchasing program

Job summary

TouchPoint Support Services is hiring for a full-time Shift Supervisor in Birmingham, AL. The role oversees a shift, ensures policy compliance, and directs associates to meet quality, productivity, and safety standards.

Responsibilities include training, scheduling, performance evaluation, and handling employee requests. The position offers full-time benefits and requires a minimum of two years in a supervisory role.

Qualifications

• Minimum 2 years of supervisory experience.
• Ability to train and schedule staff.
• Strong leadership and communication skills.

Responsibilities

• Direct the activities of associates during a shift.
• Oversee that job expectations are completed per policy and procedure.
• Provide training and create work schedules.
• Evaluate performance and address issues as needed.
• Prepare production or sales reports; monitor quality, productivity and safety.
• Be the point of contact for employee requests and time-off.

Skills

Supervisory experience

Job description

• We are hiring immediately for a full time SHIFT SUPERVISOR position.
• Address: UAB St Vincents East - 50 Medical Park Drive East, Birmingham, AL 35235. Note: online applications accepted only.
• Schedule: Full time schedule. 6:00 am to 4:30 pm, days may vary. More details upon interview.
• Requirement: 2 years of previous supervisory experience required.
• Perks: Medical benefits, dental insurance, safety shoes, and a Compass purchasing program!
• Pay Range: $17.00 per hour to $20.00 per hour.

TouchPoint

• We are hiring immediately for a full time SHIFT SUPERVISOR position.
• Address: UAB St Vincents East - 50 Medical Park Drive East, Birmingham, AL 35235. Note: online applications accepted only.
• Schedule: Full time schedule. 6:00 am to 4:30 pm, days may vary. More details upon interview.
• Requirement: 2 years of previous supervisory experience required.
• Perks: Medical benefits, dental insurance, safety shoes, and a Compass purchasing program!
• Pay Range: $17.00 per hour to $20.00 per hour.

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

Job Summary

Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Essential Duties and Responsibilities:

• Responsible for providing training and creating work schedules.
• Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
• Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
• Acts as the contact person for employees with complaints or requests for time off.
• May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
• Perform other duties as assigned.

Associates At Touchpoint Are Offered Many Fantastic Benefits.

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Touchpoint maintains a drug-free workplace.