Shift Supervisor (Full-Time)

AutoZone; Austin (TX); On-site; USD 38,000 - 45,000; Full time

Job summary

A leading company in retail is seeking a Full-Time Shift Supervisor in Austin, Texas. The role involves assisting with store operations, supervising staff, and driving sales while ensuring a high level of customer satisfaction. Ideal candidates will have a high school diploma and strong communication skills, along with a commitment to professionalism.

Qualifications

• High school diploma or equivalent required.
• ASE certification preferred.
• Proven communication and decision-making skills.

Responsibilities

• Assist Store Manager with supervising, training, and developing staff.
• Ensure compliance with company policies and safety regulations.
• Address customer concerns and resolve complaints effectively.

Skills

Integrity

Communication

Customer Service

Education

High School diploma or equivalent

ASE Certified

Job description

Join to apply for the Shift Supervisor (Full-Time) role at AutoZone

1 week ago Be among the first 25 applicants

Join to apply for the Shift Supervisor (Full-Time) role at AutoZone

Position Summary

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone’s expectation. Shift Supervisors exceeds customer’s expectation by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Summary

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone’s expectation. Shift Supervisors exceeds customer’s expectation by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

• Assists Store Manager with supervising, training and developing store personnel
• Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager’s absence, on assigned shifts
• Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised
• Delegates and ensures store merchandising tasks are completed in a timely manner
• Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
• Ensures all company policies, and loss prevention procedures are followed
• Utilizes ZNET to help customers locate merchandise or find suitable alternatives
• Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
• Monitors cash flow, inventory and security control
• Maintains sales productivity, store appearance and merchandising standards
• Conducts and reviews all opening and closing procedures
• Manages emergency situations and conduct proper emergency procedures
• Follows proper accident procedures
• Provides feedback regarding AutoZoner performance to the store manager
• Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
• Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
• Processes returns and effectively manages inventory
• Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner
• Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits
  
  

Position Requirements

• High School diploma or equivalent
• ASE Certified preferred
• Demonstrates high level of integrity
• Excellent communication and decision making skills
• Ability to drive customer service

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

Referrals increase your chances of interviewing at AutoZone by 2x

Get notified about new Shift Supervisor jobs in Phoenix, AZ.

Greater Phoenix Area $20.01-$20.01 2 weeks ago

800 - Warehouse - RE-Warehouse Supervisor (Ops.)

800 - Warehouse - RE-Warehouse Supervisor (Ops.)

Phoenix, AZ $60,000.00-$80,000.00 1 week ago

Scottsdale, AZ $15.35-$16.35 11 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.