SHIFT SUPERVISOR (FULL AND PART TIME)

Chartwells Higher Education Dining Services; Bowling Green (OH); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Training & development

Retirement plan

Shopping program

Wellness programs

Discount marketplace

Identity protection

Pet insurance

Voluntary benefits

FSAs

Job summary

Chartwells Higher Education Dining Services in Bowling Green, OH is seeking a shift lead to direct associates, train staff, and ensure performance aligns with policy and quality standards. This role requires proactive supervision and hands-on guidance to maintain service excellence.

The position offers both full-time and part-time options with flexible scheduling, including rotating weekends. Benefits include training and development, retirement plans, health and wellness programs, and employee

Qualifications

• Prior experience in a food-service lead position, hospitality, or customer-service experience required.

Responsibilities

• Provide training and create work schedules.
• Evaluate performance of workers, reward high performers and discipline employees who fail to meet standards.
• Prepare production or sales reports for management and ensure unit meets quality, productivity, and safety expectations.
• Act as contact person for employees with complaints or time-off requests.
• Mentor and develop employees, encouraging growth and advancement.
• Perform other duties as assigned.

Skills

Food-service leadership

Hospitality experience

Customer service

Job description

Job Summary

Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Compensation

Fixed Pay Rate: $17.00 per hour.

Responsibilities

• Provide training and create work schedules.
• Evaluate performance of workers, reward high performers and discipline employees who fail to meet standards.
• Prepare production or sales reports for management and ensure unit meets quality, productivity, and safety expectations.
• Act as contact person for employees with complaints or time‑off requests.
• Mentor and develop employees, encouraging growth and advancement.
• Perform other duties as assigned.

Location & Schedule

Bowling Green – 1001 Wooster Street, Bowling Green, OH 43403. Full‑time and part‑time, flexible scheduling; rotating weekends per business needs.

Qualifications

Prior experience in a food‑service lead position, hospitality, or customer‑service experience required.

Benefits

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits including Critical Illness, Accident, Hospital Indemnity, Legal Services, and Choice Auto/Home Program
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Full‑time positions also qualify for the above benefits. Associates may be eligible for paid or unpaid time‑off benefits in accordance with applicable laws.

EEO Statement

Compass Group is an equal‑opportunity employer. We are committed to treating all applicants and associates fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform essential functions of this position with or without reasonable accommodation.

Additional Information

Because this position requires services in an educational facility, periods when the Company does not require work (e.g., winter/summer breaks) may be unpaid temporary layoffs. Work may be required year‑round, possibly at a different location during break periods.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug‑free workplace.