Shift Supervisor — Flexible Schedules & Service Leader

Applegreen (US) Welcome Centers; Ridgefield (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen (US) Welcome Centers is seeking a Shift Supervisor in New Jersey to lead on-shift teams and ensure exceptional customer service. You will train new staff, monitor cash handling, and uphold brand standards and food safety requirements.

The role requires hands-on leadership, the ability to manage multiple tasks, and a commitment to helping travelers with a friendly, efficient experience. Flexible scheduling is expected.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers and resolve complaints.
• Complete opening, daily and closing procedures/checklists in accordance with company policies/procedures.
• Operate point-of-sale (POS) system, process payments accurately and follow cash handling policies.
• Ensure proper food handling procedures including wrapping, labelling, dating, stocking, storing, rotating, and checking temperatures.
• Perform kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain knowledge of plaza products and services.
• Assist in the training of new team members.
• Follow brand standards, food safety requirements, and all company policies.
• Inform plaza leadership of observations, concerns, or problems.
• Execute other tasks as assigned.

Skills

Cash handling

Customer service

Leadership

Job description

Applegreen (US) Welcome Centers is seeking a Shift Supervisor in New Jersey to lead on-shift teams and ensure exceptional customer service. You will train new staff, monitor cash handling, and uphold brand standards and food safety requirements.

The role requires hands-on leadership, the ability to manage multiple tasks, and a commitment to helping travelers with a friendly, efficient experience. Flexible scheduling is expected.