A leading restaurant company in Laurel, Maryland is seeking a Supervisor who will oversee team members and ensure excellent guest service. Responsibilities include managing shifts, maintaining standards, and resolving guest complaints. The ideal candidate will have prior leadership experience in a dining setting and possess strong communication skills. This role offers competitive pay, flexible scheduling, and opportunities for career growth. Join us in providing a wonderful dining experience while contributing to our vibrant workplace culture.
Qualifications
Prior experience in a leadership role is required.
A minimum of 1-2 years of prior experience in a family, fast-food, or casual dining restaurant is strongly preferred.
Strong analytical/problem solving skills.
Responsibilities
Provides daily working supervision of team members during opening and closing shifts.
Models professional behavior while creating a hospitable atmosphere.
Maximizes the financial success of the restaurant.
Handles guest complaints effectively.
Skills
Excellent communication skills
Strong interpersonal skills
Conflict resolution abilities
Strong planning and organization skills
Dedication to providing exceptional guest service
Excellent computer skills
Strong analytical/problem solving skills
Exceptional team building capability
Basic business math and accounting skills
Basic personal computer literacy
Ability to manage multiple projects
Education
High School diploma or equivalent
Prior experience in a leadership role
1-2 years experience in a family or casual dining restaurant
Job description
A leading restaurant company in Laurel, Maryland is seeking a Supervisor who will oversee team members and ensure excellent guest service. Responsibilities include managing shifts, maintaining standards, and resolving guest complaints. The ideal candidate will have prior leadership experience in a dining setting and possess strong communication skills. This role offers competitive pay, flexible scheduling, and opportunities for career growth. Join us in providing a wonderful dining experience while contributing to our vibrant workplace culture.