Shift Supervisor — Fast-Paced Restaurant Leader

McDonald's; East Moline (IL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Vacation days

Paid holidays

Education assistance

Health benefits

Disability insurance

Life insurance

Retirement benefits

Service awards

Matching gifts

Job summary

McDonald’s is seeking a Shift Manager to lead daily restaurant operations at a franchisee-owned location. You will supervise crew and fellow managers, ensure fast, accurate, and friendly service, and uphold food safety and quality standards.

Eligible for a comprehensive benefits package, including education assistance, health coverage, and time off. The role emphasizes teamwork, strong guest service, and the ability to adapt in a dynamic, fast-paced environment.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment.

Responsibilities

• Shift Managers lead shifts weekly, ensuring fast, accurate, friendly customer experiences.
• Provide leadership to crew and other managers during a shift to maintain McDonald’s standards.
• Monitor safety, security, profitability, and communicate with the next Shift Manager to ensure smooth handoffs.
• Help departments meet goals and targets during shifts.

Skills

Leadership

Customer service

Communication

Food safety knowledge

Tools

POS systems

Scheduling software

Job description

McDonald’s is seeking a Shift Manager to lead daily restaurant operations at a franchisee-owned location. You will supervise crew and fellow managers, ensure fast, accurate, and friendly service, and uphold food safety and quality standards.

Eligible for a comprehensive benefits package, including education assistance, health coverage, and time off. The role emphasizes teamwork, strong guest service, and the ability to adapt in a dynamic, fast-paced environment.