Shift Supervisor - Dunkin' Donuts at Midway

SSP Group; Chicago (IL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Highly competitive wages

Paid training

Employee meal program

Paid time off

Extra pay for holidays worked

Retirement plan with safe harbor match

Medical benefits $50 per month

Basic Life & ADD company paid

Voluntary plans available (pet, dental

Employee assistance program

Career development and opportunities

Job summary

SSP America at Midway is seeking a Shift Supervisor for our Dunkin' Donuts location in Chicago. You will lead daily shifts, coach team members, and ensure a clean, safe environment for guests and staff.

Responsibilities include guiding shifts, delivering friendly service, and building a strong team culture. The role offers full-time hours, benefits, and opportunities for advancement in a fast-paced quick-service setting.

Qualifications

• 1+ years of experience leading a team in a quick-service restaurant or fast-food environment.
• Knowledge of food safety practices.
• Basic computer skills.
• Ability to multi-task while managing a team.
• Strong leadership and communication abilities.

Responsibilities

• Lead shifts with confidence and ensure operational standards are met.
• Provide coaching, support, and direction to team members.
• Deliver warm, friendly, and respectful service to every guest.
• Foster a strong team culture.

Skills

Team leadership

Food safety

Computer skills

Multi-tasking

Communication skills

Job description

Shift Supervisor - Dunkin' Donuts at Midway

• $24.00 / Hour
• Full-Time
• Full Benefits
• Opportunities for Career Advancement!
• Must Have Open Work Availability

Our Shift Supervisors play an important role in the day to day running of the business. You'll work on shift with the team to cultivate a positive and engaging atmosphere, ensure that best practices are being followed, and hold the team accountable for providing a safe and clean environment for our employees and our guests!

What You'll Do

• Lead shifts with confidence and ensure operational standards are consistently met
• Provide coaching, support, and direction to team members
• Deliver warm, friendly, and respectful service to every guest
• Foster a strong team culture

Requirements

• 1+ years of previous experience leading a team in a quick-service restaurant or fast-food environment
• Knowledge of food safety
• Basic computer skills
• Ability to multi-task
• Strong leadership & communication skills!

If you're interested in advancing your restaurant management career, our Shift Supervisor role may be the perfect fit!

• Highly competitive wages
• Paid training
• Employee meal program
• Paid time off
• Extra pay for holidays worked
• Retirement plan with safe harbor company match
• Medical benefits $50 per month
• Basic Life & ADD is company paid 100%
• Voluntary plans available (pet insurance, accident, illness, hospital indemnity, dental, vision)
• Employee assistance program
• Career development and opportunities

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.