Shift Supervisor: Customer Experience Lead

KPH Healthcare Services Inc.; New York (NY); On-site; USD 23,000 - 25,000; Full time

Job summary

Kinney Drugs in Hamilton, NY is seeking a Shift Supervisor to provide on-shift leadership in the absence of store management. The role includes supervising crew, directing daily tasks, and resolving customer service issues.

The position requires a High School Diploma or GED with preferred AS degree or higher. Applicants must be able to perform opening/closing procedures and complete mandatory training programs.

Qualifications

• Minimum: High School Diploma (or GED).
• Preferred: AS Degree or higher.

Responsibilities

• Provide supervisory leadership in the absence of store management.
• Carry out opening and closing procedures when managers are unavailable.
• Supervise crew by directing and following up on activities during shifts.
• Represent management in resolving customer service issues.

Skills

Customer service

Leadership

Conflict resolution

Education

High School Diploma or GED

AS Degree or Higher (preferred)

Job description

Kinney Drugs in Hamilton, NY is seeking a Shift Supervisor to provide on-shift leadership in the absence of store management. The role includes supervising crew, directing daily tasks, and resolving customer service issues.

The position requires a High School Diploma or GED with preferred AS degree or higher. Applicants must be able to perform opening/closing procedures and complete mandatory training programs.