Shift Supervisor - Customer Care & Store Ops

CVS Health

Lancaster (CA)

On-site

USD 26,000 - 29,000

Part time

14 days+

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Benefits offered by this job

Dental
Vision
Wellness resources
Employee discounts
Voluntary benefits

Job summary

CVS Health in Lancaster, CA is seeking a part-time Store Supervisor to help manage daily operations, supervise store crews and uphold service standards. Responsibilities include assisting customers, improving the customer experience, merchandising, stocking shelves and ensuring accurate displays.

The role offers about 29 hours weekly with a pay rate of $19.92 per hour; eligible benefits include dental, vision, wellness resources and employee discounts.

Qualifications

  • Deductive reasoning ability, analytical skills and computer skills.
  • Advanced communication skills and supervision skills.
  • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

  • Work effectively with store management and store crews.
  • Supervise the store's crew through assigning, directing and following up of all activities.
  • Effectively communicate information both to and from store management and crews.
  • Assist customers with their questions, problems and complaints.
  • Promote CVS customer service culture. (Greet, offer help, and thank).
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
  • Maintain customer/patient confidentiality.
  • Price merchandise.
  • Stock shelves.
  • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise.
  • Execute the display and maintenance of off-shelf merchandise.
  • Reset departments following POGs.

Skills

Deductive reasoning
Analytical skills
Computer skills
Communication
Supervision
Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health in Lancaster, CA is seeking a part-time Store Supervisor to help manage daily operations, supervise store crews and uphold service standards. Responsibilities include assisting customers, improving the customer experience, merchandising, stocking shelves and ensuring accurate displays.

The role offers about 29 hours weekly with a pay rate of $19.92 per hour; eligible benefits include dental, vision, wellness resources and employee discounts.

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