A leading fast-food company in Byram is seeking a Shift Supervisor to supervise operational activities and ensure high-quality service standards during different shifts. The ideal candidate will have supervisory experience, strong customer service skills, and thorough knowledge of operational procedures. Responsibilities include managing crew performance and ensuring compliance with policies and procedures.
Qualifications
At least 1 year of experience in the restaurant industry.
Must be at least 18 years of age.
Thorough knowledge of Wendy's Operational Procedures and Standards.
Responsibilities
Supervises open and close activities during non-service hours.
Addresses performance problems of crew members that require immediate attention.
Monitors product quality and takes corrective action when necessary.
Skills
Supervisory skills
Customer service orientation
Time management
Education
High School graduate or equivalent
Job description
A leading fast-food company in Byram is seeking a Shift Supervisor to supervise operational activities and ensure high-quality service standards during different shifts. The ideal candidate will have supervisory experience, strong customer service skills, and thorough knowledge of operational procedures. Responsibilities include managing crew performance and ensuring compliance with policies and procedures.