Shift Supervisor: Craft Coffee & Team Leadership

Starbucks Corp.; South Middleton Township (PA); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental & vision insurance

Life insurance

401(k) with match

Tuition coverage

Job summary

Starbucks Coffee Company is hiring a shift supervisor to lead a team, craft beverages, and maintain a welcoming store environment for the community. You will coach coworkers, ensure recipes are followed, and uphold store safety and policies as part of a fast-paced retail setting.

We value reliable attendance, flexible scheduling, and strong interpersonal skills to build relationships with customers and partners. Competitive benefits and growth opportunities accompany this essential role.

Qualifications

• Six (6) months of experience providing customer service in a fast‑paced environment.
• Six (6) months of experience delegating tasks to other employees and coordinating two or more people.
• Ability to direct the work of others and coach teammates.
• Excellent oral communication and interpersonal skills.
• Ability to learn quickly and work as part of a team.
• Knowledge of retail environment and store policies.

Responsibilities

• Direct and coach team members to prepare beverages and food to standard recipes or customized for customers.
• Lead shift operations, ensuring quality beverages, safe food handling, and store safety.
• Maintain attendance, punctuality, and flexible scheduling to cover early mornings, evenings, weekends, and holidays.
• Uphold cash handling, safety standards, and customer service excellence.

Job description

Starbucks Coffee Company is hiring a shift supervisor to lead a team, craft beverages, and maintain a welcoming store environment for the community. You will coach coworkers, ensure recipes are followed, and uphold store safety and policies as part of a fast-paced retail setting.

We value reliable attendance, flexible scheduling, and strong interpersonal skills to build relationships with customers and partners. Competitive benefits and growth opportunities accompany this essential role.