Shift Supervisor: Craft Coffee & Team Leadership

Starbucks Corp.; Minnesota; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

401(k) retirement plan

Job summary

Starbucks Coffee Company is looking for a shift supervisor to lead our store team with craft and heart, ensuring a welcoming space for the community and delivering quality beverages and food to customers. You will direct daily shift operations, coach team members, and uphold safety standards while maintaining excellent customer service.

This role emphasizes teamwork, quick learning, and strong communication as you manage tasks, assist customers, and contribute to a positive store environment.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.

Responsibilities

• Lead with craft and heart to make Starbucks a welcoming space for the community.
• Ensure quality beverages and food products are prepared to standard or customer specifications.
• Uphold store safety and security and follow store policies with or without accommodations.
• Oversee daily shift operations and coordinate tasks among team members.

Skills

Customer service

Team leadership

Communication

Delegation

Food prep

Retail knowledge

Teamwork

Attendance

Job description

Starbucks Coffee Company is looking for a shift supervisor to lead our store team with craft and heart, ensuring a welcoming space for the community and delivering quality beverages and food to customers. You will direct daily shift operations, coach team members, and uphold safety standards while maintaining excellent customer service.

This role emphasizes teamwork, quick learning, and strong communication as you manage tasks, assist customers, and contribute to a positive store environment.