Shift Supervisor: Craft Coffee & Team Leadership

Starbucks Corp.; Nashville (TN); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical, dental, vision

Tuition coverage

401(k) retirement plan

Paid vacation

Parental leave

Sick time

Stock program

Job summary

Starbucks Corp. in Nashville is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, ensure quality beverages and food, and coach the team to deliver exceptional service.

Ideal candidates have at least 6 months of customer interaction experience, the ability to delegate tasks, and strong communication. Flexible hours and a commitment to standards are expected.

Qualifications

• Attendance and punctuality required with and without accommodations.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Six months interacting with customers and fulfilling requests.
• Prepare and coach food/beverage to standard recipes or customized as needed.
• Six months of delegating tasks to others or coordinating two or more employees.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space for the community.
• Direct store operations and ensure quality beverages and food products.
• Coach team in beverage/food preparation and customer service to standards.

Skills

Customer interaction

Cash handling

Food & beverage prep

Staff coaching

Delegation

Communication

Teamwork

Retail knowledge

Job description

Starbucks Corp. in Nashville is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, ensure quality beverages and food, and coach the team to deliver exceptional service.

Ideal candidates have at least 6 months of customer interaction experience, the ability to delegate tasks, and strong communication. Flexible hours and a commitment to standards are expected.