Shift Supervisor: Craft Coffee & Team Leadership

Starbucks Corp.; Bloomfield Hills (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition coverage through Starbucks

401(k) retirement plan

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, making the coffeehouse a welcoming space for the community. You will guide staff to prepare beverages and food to standard recipes, coach teammates, and ensure consistency in service and quality.

The role emphasizes attendance, punctuality, flexible hours, and strong customer interaction, with inclusive benefits and opportunities for growth as part of the Starbucks partner program.

Qualifications

• 6 months of experience interacting with and fulfilling customer requests.
• Prepare and coach the preparation of food and beverages to standard recipes.
• Delegate tasks to other employees and coordinate tasks.
• Direct the work of others.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.

Responsibilities

• Lead store operations and ensure quality beverages and food products.
• Provide a welcoming space and brightening customers' day.
• Coach and direct staff in food/beverage preparation and service.
• Ensure store safety and security, cash handling and policy adherence.

Skills

Customer service

Team leadership

Communication

Cash handling

Food & beverage prep

Interpersonal skills

Store safety awareness

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, making the coffeehouse a welcoming space for the community. You will guide staff to prepare beverages and food to standard recipes, coach teammates, and ensure consistency in service and quality.

The role emphasizes attendance, punctuality, flexible hours, and strong customer interaction, with inclusive benefits and opportunities for growth as part of the Starbucks partner program.