Shift Supervisor - Craft Coffee & Team Leader

Starbucks Corp.; Oak Park (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Vacation accrual

401(k) matching

Stock program

Tuition reimbursement

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations, ensuring quality beverages and a welcoming environment for customers in its California store. The role emphasizes coaching staff, coordinating tasks, and upholding store policies while delivering excellent customer experiences.

The position requires flexibility for various hours, attendance in all shifts, and prior experience in customer-facing roles.

Qualifications

• 6 months of experience interacting with and fulfilling customer requests
• At least 6 months of experience delegating tasks to two or more employees
• Able to work flexible hours including early mornings, evenings, weekends, nights or holidays
• Maintain regular attendance and punctuality, with or without accommodations
• Knowledge of the retail environment
• Strong interpersonal and teamwork skills

Responsibilities

• Direct and coach shift staff to deliver quality beverages and food
• Delegate tasks and coordinate duties of multiple employees
• Ensure store policies, cash handling, safety and security are followed
• Guide teammates to provide welcoming, customer-focused service

Skills

Directing others

Learning quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations, ensuring quality beverages and a welcoming environment for customers in its California store. The role emphasizes coaching staff, coordinating tasks, and upholding store policies while delivering excellent customer experiences.

The position requires flexibility for various hours, attendance in all shifts, and prior experience in customer-facing roles.