Shift Supervisor: Craft Coffee & Team Leader

Starbucks Corp.; Charlotte (NC); On-site; USD 15,000 - 20,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Tuition coverage

401(k) employer match

Paid vacation and parental leave

Paid holidays

Discounted stock program

Various wellness programs

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead daily operations with craft and heart, creating a welcoming space for the community. You will guide a team to prepare beverages and food to standard recipes, coach colleagues, and ensure safety and quality on the floor.

The role emphasizes quick learning, strong communication, and the ability to build relationships with customers and teammates. Excellent attendance and flexible hours are expected, with a comprehensive benefits package for

Qualifications

• Direct the work of others on shift and delegate tasks to ensure smooth service.
• Communicate clearly with customers and team members to resolve issues quickly.
• Understand and uphold store policies, safety standards, and quality controls.
• Build positive relationships with customers and colleagues to create a welcoming environment.

Responsibilities

• Lead with craft and heart to provide quality beverages and food.
• Coach and supervise team to meet standards and safety requirements.
• Ensure customer satisfaction through attentive service and accurate orders.
• Maintain store cleanliness, safety, and security during shifts.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company seeks a shift supervisor to lead daily operations with craft and heart, creating a welcoming space for the community. You will guide a team to prepare beverages and food to standard recipes, coach colleagues, and ensure safety and quality on the floor.

The role emphasizes quick learning, strong communication, and the ability to build relationships with customers and teammates. Excellent attendance and flexible hours are expected, with a comprehensive benefits package for