Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Tulsa (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tuition coverage

Health insurance

Paid time off

401(k) match

Bonus opportunity

Disability benefits

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team, ensure quality beverages and food, and deliver a welcoming customer experience. You will coach baristas, manage shift tasks, and uphold store policies while maintaining safety and accuracy in cash handling.

This role emphasizes strong communication, teamwork, and relationship building within the community, with benefits and growth opportunities included for eligible partners.

Qualifications

• Attend shift with regular and punctual attendance.
• Be available for flexible hours including mornings, evenings, weekends, nights, holidays.
• Maintain store policies: quality beverages/food, cash handling, safety, security.
• Six months’ experience in a customer-facing role.
• Six months’ experience delegating tasks to two or more employees.

Responsibilities

• Direct the work of others during shifts.
• Coach and prepare beverages/food to standard recipes or customize for customers.
• Ensure customer service and satisfaction.
• Lead store operations and maintain safety and security during shifts.
• Collaborate with team to fulfill customer requests efficiently.

Skills

Direct team

Quick learning

Communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team, ensure quality beverages and food, and deliver a welcoming customer experience. You will coach baristas, manage shift tasks, and uphold store policies while maintaining safety and accuracy in cash handling.

This role emphasizes strong communication, teamwork, and relationship building within the community, with benefits and growth opportunities included for eligible partners.