Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Canton (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a welcoming cafe, ensuring quality beverages and foods and a safe, efficient operation.

You will coach team members, delegate tasks, and uphold store policies while delivering warm service to customers and building community.

This role offers growth through developmental experiences and a comprehensive benefits program for partners.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards including quality beverages/food, cash handling, safety and security.
• Six (6) months of experience in customer-facing role.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Six (6) months of experience delegating tasks and coordinating 2+ employees.

Responsibilities

• Lead with craft and heart to create a welcoming cafe environment.
• Direct staff to prepare beverages/food to standard recipes and customer specifications.
• Uphold cash handling, safety, security, and store policies.
• Coach and develop team members to deliver outstanding customer service.
• Foster teamwork and build positive relationships with customers and partners.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Build relationships

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a welcoming cafe, ensuring quality beverages and foods and a safe, efficient operation.

You will coach team members, delegate tasks, and uphold store policies while delivering warm service to customers and building community.

This role offers growth through developmental experiences and a comprehensive benefits program for partners.