Shift Supervisor — Craft Coffee Leader & Team Builder

Starbucks Corp.; Lima (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) employer match

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a busy coffeehouse with a focus on craft and heart in daily operations. You will guide baristas and staff to maintain a welcoming space for the community, ensuring high-quality beverages and food to order while modeling exceptional customer service.

The role emphasizes leadership, training, and efficient coordination of tasks, while maintaining safety and policy standards. A collaborative, customer-focused approach is essential for success.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to direct the work of others.
• Excellent oral communication skills.
• Ability to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Knowledge of cash handling and store safety.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Prepare and coach the preparation of beverages and food to standard recipes.
• Delegate tasks to two or more employees and coordinate their work.
• Uphold store policies, safety standards, and high-quality customer service.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Flexibility

Punctuality

Job description

Starbucks Corp. is seeking a shift supervisor to lead a busy coffeehouse with a focus on craft and heart in daily operations. You will guide baristas and staff to maintain a welcoming space for the community, ensuring high-quality beverages and food to order while modeling exceptional customer service.

The role emphasizes leadership, training, and efficient coordination of tasks, while maintaining safety and policy standards. A collaborative, customer-focused approach is essential for success.