Shift Supervisor — Craft Coffee Leader

Starbucks Corp.; Hagerstown (MD); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Paid parental leave

Paid vacation

Sick time

401(k) with employer match

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide a team, ensure quality beverages and food, and coach staff to deliver exceptional customer service. This role emphasizes collaboration, efficiency, and adherence to safety standards across shifts.

The position offers opportunities for growth, a robust benefits package, and a supportive onboarding process to help you thrive in a fast-paced retail environment.

Qualifications

• Six (6) months of experience interacting with customers
• Delegating tasks to others for a small team
• Ability to learn quickly and adapt to changing needs
• Maintain store policies and ensure safety and quality

Responsibilities

• Lead shift with craft and heart to create a welcoming space
• Ensure quality beverages and food to standard recipes
• Oversee cash handling and store safety during shifts

Skills

Direct others

Customer service

Effective communication

Teamwork

Interpersonal skills

Learning quickly

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide a team, ensure quality beverages and food, and coach staff to deliver exceptional customer service. This role emphasizes collaboration, efficiency, and adherence to safety standards across shifts.

The position offers opportunities for growth, a robust benefits package, and a supportive onboarding process to help you thrive in a fast-paced retail environment.