Shift Supervisor: Craft Coffee Lead & Team Coach

Starbucks Corp.; Highland Park (TX); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily coffeehouse operations with craft and heart. You will supervise team members, ensure quality beverages and food, and uphold store policies while delivering excellent customer service.

Responsibilities include coaching staff, handling cash and safety procedures, and maintaining a welcoming environment for the local community. Flexible hours and growth opportunities are offered.

Qualifications

• Attendance and punctuality required, with or without reasonable accommodation.
• Flexible hours including early mornings, evenings, weekends, nights, and holidays.
• Meet store policies and standards, quality beverages/food, cash handling and safety.
• Minimum 6 months in a customer-facing role.
• Experience delegating tasks to 2+ employees.
• Ability to coach beverage/food preparation to standard recipes.

Responsibilities

• Direct and supervise team members to meet store goals.
• Lead with craft and heart to create a welcoming space for the community.
• Coach staff and manage shift operations, including safety and security.
• Maintain high customer service and store standards.
• Support employee growth through coaching and training.

Skills

Direct the work

Learn quickly

Oral communication

Team player

Interpersonal skills

Customer service

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily coffeehouse operations with craft and heart. You will supervise team members, ensure quality beverages and food, and uphold store policies while delivering excellent customer service.

Responsibilities include coaching staff, handling cash and safety procedures, and maintaining a welcoming environment for the local community. Flexible hours and growth opportunities are offered.