Shift Supervisor: Craft Coffee, Lead & Grow

Starbucks Corp.; Laguna Woods (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Disability plan

Parental leave

401(k) match

Tuition assistance

Job summary

Starbucks Coffee Company in Laguna Woods, CA, seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise team members, uphold quality beverages and food to standard recipes, and deliver outstanding customer service.

This role requires reliable attendance, flexible hours, and experience coordinating tasks for several employees. We offer extensive benefits and growth opportunities as part of our partner program.

Qualifications

• Attendance and punctuality with or without accommodation
• Flexible hours including mornings, evenings, weekends, nights and holidays
• Maintain store policies: quality beverages/food, cash handling, safety
• Six months customer interaction experience
• Six months of delegating tasks to two or more employees

Responsibilities

• Lead shift with craft and heart to create a welcoming space
• Ensure quality beverages and food to standard recipes
• Coach and delegate tasks to the team during shifts
• Maintain store safety and security
• Interact with customers to meet requests and resolve issues

Skills

Direct the work of others

Learn quickly

Effective communication

Retail environment knowledge

Strong interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Coffee Company in Laguna Woods, CA, seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise team members, uphold quality beverages and food to standard recipes, and deliver outstanding customer service.

This role requires reliable attendance, flexible hours, and experience coordinating tasks for several employees. We offer extensive benefits and growth opportunities as part of our partner program.