Shift Supervisor: Craft Coffee, Lead & Community

Starbucks Corp.; Lakewood (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) match

Tuition coverage

Paid vacation

SIP stock program

Bean Stock equity

Quarterly bonus

Emergency savings

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team, ensuring guest experiences meet quality standards. You will coach partners, manage daily operations, and maintain store safety and policy adherence while delivering warm, welcoming service.

This role emphasizes teamwork, fast learning, effective communication, and the ability to handle flexible hours, including mornings, evenings, weekends and holidays.

Qualifications

• Attend to regular attendance and punctuality.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies; ensure quality beverages/food, cash handling and safety.
• Six months customer-facing experience.
• Six months experience delegating tasks to two or more employees.

Responsibilities

• Lead with craft and heart to create a welcoming coffeehouse environment.
• Coach and support partners in beverage/food preparation to standard recipes and customer customization.
• Delegate tasks and coordinate team efforts to ensure smooth shift operations.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team, ensuring guest experiences meet quality standards. You will coach partners, manage daily operations, and maintain store safety and policy adherence while delivering warm, welcoming service.

This role emphasizes teamwork, fast learning, effective communication, and the ability to handle flexible hours, including mornings, evenings, weekends and holidays.