Shift Supervisor - Craft Coffee & Lead a Welcoming Team

Starbucks Corp.; New Britain (CT); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tuition coverage

401(k) plan with match

Medical insurance

Paid time off

Employee discounts

Quarterly bonus opportunity

Job summary

Starbucks Coffee Company in New Britain, CT is seeking a Shift Supervisor to lead shift operations with craft and heart, ensuring a welcoming space for the community. You will guide teammates to deliver quality beverages and food while upholding store standards and safety, with a focus on customer connection.

The role requires at least 6 months of customer-facing and supervisory experience, flexible availability, and strong communication.

Qualifications

• Six (6) months of experience in a role requiring constant customer interaction.
• Six (6) months of experience delegating tasks to two or more employees.
• Prepare and coach beverages/food to standard or customized recipes.
• Available for flexible hours including early mornings, evenings, weekends, holidays.
• Maintain attendance and follow store policies including cash handling and safety.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space.
• Direct and coordinate tasks of team members to serve customers efficiently.
• Ensure quality beverages/food, cash handling, and store safety per policies.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Retail knowledge

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Coffee Company in New Britain, CT is seeking a Shift Supervisor to lead shift operations with craft and heart, ensuring a welcoming space for the community. You will guide teammates to deliver quality beverages and food while upholding store standards and safety, with a focus on customer connection.

The role requires at least 6 months of customer-facing and supervisory experience, flexible availability, and strong communication.