Shift Supervisor: Craft Coffee & Guest Experience

Starbucks Corp.; Denville (NJ); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation and sick time

Parental leave and family support

Discounted stock program and bonus

Job summary

Starbucks Coffee Company in New Jersey seeks a Shift Supervisor to lead a bustling café with craft and heart, guiding partners to deliver welcoming service and quality beverages. You will support daily operations, coach team members, and ensure cash handling and store safety while maintaining a positive guest experience.

This role requires six months of customer-facing experience, strong communication, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.
• Knowledge of the retail environment and store safety policies.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Prepare and coach the preparation of beverages and food to standard recipes or customize for customers.
• Ensure quality beverages and food, cash handling, and store safety compliance.
• Meet store operating policies and standards, including safety and security measures.

Skills

Customer service

Team leadership

Cash handling

Effective communication

Attendance punctuality

Flexible scheduling

Job description

Starbucks Coffee Company in New Jersey seeks a Shift Supervisor to lead a bustling café with craft and heart, guiding partners to deliver welcoming service and quality beverages. You will support daily operations, coach team members, and ensure cash handling and store safety while maintaining a positive guest experience.

This role requires six months of customer-facing experience, strong communication, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.