Shift Supervisor: Craft Coffee & Guest Experience

Starbucks Corp.; Bloomfield Hills (MI); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Paid time off

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring every shift delivers high-quality beverages and a welcoming experience for the community.

As a partner, you’ll develop through hands-on training, coach a team, manage daily operations, and uphold store policies while supporting growth and a positive, inclusive work environment. Benefits include medical, dental, vision, life insurance, a 401(k) plan, tuition coverage, and more.

Qualifications

• Six months of experience in a role requiring constant customer interaction.
• Experience coaching or delegating tasks to other employees (6+ months).
• Ability to prepare and coach beverage/food to standard recipes and customize as needed.

Responsibilities

• Lead store operations during shifts and ensure quality beverages and food.
• Direct and delegate tasks to team members to meet customer needs.
• Uphold store policies, safety, and cash handling procedures.

Skills

Direct others

Fast learner

Oral comms

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring every shift delivers high-quality beverages and a welcoming experience for the community.

As a partner, you’ll develop through hands-on training, coach a team, manage daily operations, and uphold store policies while supporting growth and a positive, inclusive work environment. Benefits include medical, dental, vision, life insurance, a 401(k) plan, tuition coverage, and more.