Shift Supervisor — Craft Coffee & Community Leader

Starbucks Corp.; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition assistance

Career development

Job summary

Starbucks Coffee Company in Jacksonville, FL seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space and high-quality beverages.

You will coach team members, delegate tasks, maintain store standards, and support daily operations while delivering exceptional customer service and growth opportunities.

This role offers extensive benefits, 401(k) with company match, tuition assistance, and career development as part of a global coffeehouse team.

Qualifications

• Six months of experience in a customer-facing role.
• Six months of experience delegating tasks to others.
• Flexible hours including mornings, evenings, weekends, and holidays.
• Meet store policies, quality beverage and food standards, and cash handling.
• Ability to coach others and lead a small team.

Responsibilities

• Direct the work of team members and supervise shift operations.
• Ensure quality beverages and food to brand standards.
• Maintain store safety, cash handling, and customer service excellence.
• Coach, train, and delegate tasks among staff during shifts.

Skills

Direct leadership

Teamwork

Communication

Customer service

Fast learner

Retail environment

Job description

Starbucks Coffee Company in Jacksonville, FL seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space and high-quality beverages.

You will coach team members, delegate tasks, maintain store standards, and support daily operations while delivering exceptional customer service and growth opportunities.

This role offers extensive benefits, 401(k) with company match, tuition assistance, and career development as part of a global coffeehouse team.