Shift Supervisor: Craft Coffee & Community Leader

Starbucks Corp.; Grayslake (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage

Paid vacation

Paid parental leave

Job summary

Starbucks Coffee Company in Grayslake, IL seeks a Shift Supervisor to lead with craft and heart, ensuring a warm, welcoming space as part of our community. You will supervise a team, coach beverage and food preparation to our standards, and maintain high service quality during every shift.

This role offers comprehensive benefits, including medical/dental/vision, life insurance, a 401(k) with employer match, paid vacation, tuition coverage through the Starbucks College Achievement Plan, and

Qualifications

• Regular attendance and punctuality with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Commitment to store policies and safety; quality beverages and food prepared to standard recipes.
• Minimum 6 months interacting with customers and fulfilling requests.
• Minimum 6 months delegating tasks to others or coordinating two or more staff.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Coach beverage and food preparation to standard recipes or customized for customers.
• Delegate tasks and coordinate work among team members.
• Maintain store policies, safety, and cash handling during shifts.

Skills

Customer service

Leadership

Communication

Retail knowledge

Interpersonal skills

Teamwork

Job description

Starbucks Coffee Company in Grayslake, IL seeks a Shift Supervisor to lead with craft and heart, ensuring a warm, welcoming space as part of our community. You will supervise a team, coach beverage and food preparation to our standards, and maintain high service quality during every shift.

This role offers comprehensive benefits, including medical/dental/vision, life insurance, a 401(k) with employer match, paid vacation, tuition coverage through the Starbucks College Achievement Plan, and