Shift Supervisor: Craft Coffee and Team Leadership

Starbucks Corp.; Traverse City (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Tuition assistance (Starbucks College)

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community.

You will oversee daily store operations, mentor partners, and ensure the highest quality beverages and foods while maintaining safety and cash controls. The role requires strong communication, teamwork, and the ability to manage flexible hours across mornings, evenings, weekends, and holidays.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to other employees.
• Ability to work flexible hours (early mornings, evenings, weekends, holidays).
• Ability to lead and direct others in a fast-paced retail environment.

Responsibilities

• Lead store operations as shift supervisor and ensure quality beverages and food.
• Coach crew on beverage preparation and standard recipes.
• Direct and coordinate tasks of team to meet customer needs.
• Uphold store safety, cash handling, and security policies.

Skills

Customer service

Oral communication

Team leadership

Cash handling

Store operations

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community.

You will oversee daily store operations, mentor partners, and ensure the highest quality beverages and foods while maintaining safety and cash controls. The role requires strong communication, teamwork, and the ability to manage flexible hours across mornings, evenings, weekends, and holidays.