Shift Supervisor, Client Services & Safety

Volunteers of America Greater New York; New York (NY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription coverage

Life insurance

Retirement plan

Educational Reimbursement Program

Paid Time Off

Paid Birthday Holiday

Job summary

An established industry player is seeking a dedicated Shift Supervisor to join their team in the fight against homelessness. This role involves overseeing client care, ensuring safety, and providing exceptional service to families and individuals in need. The ideal candidate will possess strong communication skills, a commitment to client rights, and the ability to manage crises effectively. With a focus on community support, this position offers a chance to make a real difference in the lives of those facing challenges. Join a dynamic organization that values its employees and provides an exceptional benefits package, including medical, dental, and educational reimbursement.

Qualifications

• High school degree or GED with 2+ years of relevant experience required.
• Valid state driver's license preferred.

Responsibilities

• Supervise front desk staff and ensure adherence to policies.
• Monitor building safety and provide optimal customer service.
• Transport clients to appointments and respond to emergencies.

Skills

Communication Skills

Crisis Management

Customer Service

Driving Skills

Education

High School Diploma or GED

Job description

An established industry player is seeking a dedicated Shift Supervisor to join their team in the fight against homelessness. This role involves overseeing client care, ensuring safety, and providing exceptional service to families and individuals in need. The ideal candidate will possess strong communication skills, a commitment to client rights, and the ability to manage crises effectively. With a focus on community support, this position offers a chance to make a real difference in the lives of those facing challenges. Join a dynamic organization that values its employees and provides an exceptional benefits package, including medical, dental, and educational reimbursement.