Shift Supervisor -Chicago New Chicago, Illinois

Joe & The Juice; Chicago, Northern (IL, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Job summary

JOE & THE JUICE in Chicago is seeking a Shift Supervisor to lead daily store operations, supervise a team, and maintain energy and guest experience.

You will train new juicers, oversee tasks, and support store management to hit sales targets while upholding the Pink Standards.

This role offers opportunities for growth within a vibrant culture that values inclusivity and learning.

Qualifications

• 1–2 years in a supervisory or team-lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• Proactive, hands-on team player with a positive mindset.

Responsibilities

• Daily Operations: oversee DCWF, assign tasks, and give feedback.
• Cleanliness & Standards: supervise checklists, maintain Pink Standards.
• Team Training: support new juicers via Knowledge-Training-Practice-Validation.
• Guest Experience: lead warm, memorable guest interactions and handle feedback.
• Sales Focus: monitor targets, manage deliveries, and support store sales.

Skills

Leadership

Team management

Communication

Customer focus

Calm under pressure

Job description

JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.

We believe in four simple virtues that shape everything we do:

• Inclusion
• Growth

For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do.

From your first day, you’ll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!).

If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.

Our Process

We offer you an AI-powered chat interview within seconds from your finalized application.

When you have completed your first interview, you can kick back and relax. We will reach out with next steps.

It’s as easy as 1-2-3!

Joe & The Juice: A Blend of Opportunities

At Joe & The Juice, we believe in creating a vibrant mix of passion, purpose, and possibilities. Here, your career, growth, and connections come together to form something extraordinary. So, what are you waiting for?

When you join Joe & The Juice, you’re not just an employee—you’re part of something bigger. Together, we create great guest experiences, build strong teams, and inspire a healthier world. Every shift is packed with opportunities to grow, learn, and connect.

What’s in it for you?

We’ll fill your toolbox with skills and experiences that are useful now and valuable for the future. Every day is an invitation to learn something new and step closer to your ambitions.

As a Shift Supervisor at Joe & The Juice, you help keep the heartbeat of the store alive. You're not just leading the shift — you're leading the vibe. With a focus on smooth operations, strong delegation, and team support, you're there to keep the energy high, the standards sharp, and the guest experience top-notch. You’ll support the store management team in keeping the store running like a well-oiled machine while helping juicers grow and shine.

KEY RESPONSIBILITIES - What you’ll do:

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge - Training - Practice - Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

KEY QUALIFICATIONS - What experience you’ll add to the team

• 1-2 years of experience in a similar supervisory or team lead role
• Strong organizational and communication skills
• Ability to stay cool and lead under pressure
• Passion for people, service, and personal growth
• A proactive, hands-on approach with a team-first mindset

Why Work with Us:

• Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
• Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
• Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.

By joining Joe & the Juice, you are contributing to a healthier world, one juice at a time.

We welcome individuals from all backgrounds and encourage diversity in our workplace.

PAY & BENEFITS

• Health insurance

PHYSICAL REQUIREMENTS

• Must be able to stand for long periods of time.
• Must be able to lift between 10 and 20 lbs.
• Must be able to perform bending, stooping, crouching, and squatting movements.
• Must be able to safely handle and use sharp objects.
• Must be able to work near and operate a hot grill.

ABOUT JOE & THE JUICE

JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health.

We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations.

We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suit, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

As set forth in Joe & the Juice / United States’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.