Shift Supervisor: Café Leadership & Guest Experience

Kai Coffee Hawaii; Honolulu (HI); On-site; USD 25,485 - 27,552; Full time

Benefits offered by this job

401(k) matching

Medical, Dental, and Vision Insurance

Paid Time Off

Parking pass

ProService Employee Perks

Job summary

Kai Coffee Hawaii is seeking a dedicated Shift Supervisor to join our café team at the Hyatt Regency Waikiki. This pivotal role ensures smooth operations, strong hospitality, and consistent performance while supporting team members and upholding Kai Coffee standards.

The ideal candidate will have 1–3 years in a management role, a love for coffee, and excellent leadership skills. We offer a positive team environment with on-the-job training and numerous benefits.

Qualifications

• Minimum 1–3 years of management experience in the specialty coffee industry.
• Strong leadership and problem-solving skills.
• Ability to work in a dynamic, fast-paced environment.

Responsibilities

• Guide and support team members while modeling professionalism.
• Ensure smooth operations and high standards of service.
• Monitors shift flow and communicates staffing needs.

Skills

Leadership

Team Support

Customer Experience

Problem-solving

Organizational Skills

Communication Skills

Education

1–3 years of experience in a management role

Job description

Kai Coffee Hawaii is seeking a dedicated Shift Supervisor to join our café team at the Hyatt Regency Waikiki. This pivotal role ensures smooth operations, strong hospitality, and consistent performance while supporting team members and upholding Kai Coffee standards.

The ideal candidate will have 1–3 years in a management role, a love for coffee, and excellent leadership skills. We offer a positive team environment with on-the-job training and numerous benefits.