Shift Supervisor - Burger King @ King of Prussia Travel Plaza

Applegreen (US) Welcome Centers; King of Prussia (Montgomery County); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in travel plaza operations is seeking a Shift Supervisor for its Burger King location in King of Prussia. The role involves leading shift activities, ensuring customer satisfaction, and training team members. Candidates should have experience in cash handling and customer service, with a preference for those with supervisory experience. The position offers flexible schedules and a range of benefits.

Benefits

Flexible schedules

Medical, Dental, and Vision Insurance

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Qualifications

• Experience in cash handling and customer service required.
• Leadership or supervisory experience preferred.
• Ability to interact positively with customers and coworkers.

Responsibilities

• Lead shift activities and team members to ensure excellent customer service.
• Train new team members and monitor compliance with cash handling policies.
• Handle customer interactions and resolve complaints.

Skills

Customer Service

Cash Handling

Leadership

Effective Communication

Job description

Shift Supervisor - Burger King @ King of Prussia Travel Plaza

Join to apply for the Shift Supervisor - Burger King @ King of Prussia Travel Plaza role at Applegreen (US) Welcome Centers

Overview

At Applegreen, we operate over 80 travel plazas across the Northeast and Midwest, offering convenience, retail, and a variety of food options such as Burger King, Auntie Anne’s, Chick-Fil-A, and more. We are committed to refreshing travelers on their journey and embody core values centered on community, development, pace, passion, and embracing change.

Benefits

• Flexible schedules
• Medical, Dental, and Vision Insurance
• Paid Time Off
• 401(k) with Company Match
• Earned Wage Access – Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

Responsibilities

• Lead shift activities and team members to ensure excellent customer service and adherence to brand standards and food safety regulations.
• Train new team members and monitor compliance with cash handling policies.
• Handle customer interactions, resolve complaints, and operate POS systems accurately.
• Ensure proper food handling, prep, and sanitation procedures.
• Assist with inventory, stocking, and cleaning tasks.
• Cross-sell and up-sell products, maintain product knowledge.
• Report observations or concerns to management and perform additional tasks as needed.

Qualifications

• Experience in cash handling and customer service required.
• Leadership or supervisory experience preferred.
• Ability to interact positively with customers and coworkers.

Requirements

• Ability to stand, walk, bend, twist, lift, and carry at least 40 pounds.
• Effective communication skills.
• Flexible schedule including days, nights, weekends, and holidays.
• Consistent attendance and punctuality.

This list is not exhaustive, and responsibilities may change based on business needs. We are an Equal Opportunity Employer and maintain a drug-free workplace.