Shift Supervisor & Barista Team Lead

Gopuff Becomes First Instant Commerce Company; Lansdowne (Delaware County); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Savings Plan

Discount & FAM Membership

Paid time off

Job summary

Gopuff seeks a Shift Supervisor for our Starbucks Operations team in Lansdowne, PA. You will support the Site Leader, deploy baristas, and ensure the Starbucks Experience for customers during scheduled shifts.

You will model Gopuff and Starbucks standards, lead a fast-paced team, and help train new staff while maintaining high quality beverage and food presentation. Evening/weekend shifts may be required.

Qualifications

• 1+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience; +1 year in a cafe preferred.
• ServeSafe Certification highly preferred.
• Starbucks or other fast-paced cafe experience preferred.
• Ability to work with fluid schedules.
• Welcoming and helpful attitude toward new team members.
• Learn and adapt to current technology needs.
• Work both independently and with a team.
• Focus on quality and take pride in your work.
• Attention to detail and follow a multi-step processes.

Responsibilities

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks and Gopuff.
• Remains calm during high volume or unusual events to keep store operations up to standard.
• Anticipates customer and store needs and adapts to cues.
• Communicates information to manager for shift coordination.
• Assists with new employee training and coaching as needed.
• Provides feedback to manager on employee performance during shift.
• Coaches baristas with clear, timely feedback to improve performance.
• Builds positive relationships with the shift team and addresses needs.

Skills

Leadership

ServeSafe Certification

Cafe experience

Fluid scheduling

Welcoming attitude

Adapt to technology

Independence & teamwork

Attention to detail

Job description

Gopuff seeks a Shift Supervisor for our Starbucks Operations team in Lansdowne, PA. You will support the Site Leader, deploy baristas, and ensure the Starbucks Experience for customers during scheduled shifts.

You will model Gopuff and Starbucks standards, lead a fast-paced team, and help train new staff while maintaining high quality beverage and food presentation. Evening/weekend shifts may be required.